Terms & Conditions.

Terms of Use

In this website, the expressions 'we', 'us' and 'our' are a reference to BILLIE HARDY CREATIVE. These terms and conditions apply to the use of this web site. In using this web site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site. These Terms and Conditions and the Privacy Policy may change from time to time without notice, and BILLIE HARDY CREATIVE recommends you check back regularly to review any potential changes.


Registration

In order to access certain parts of this web site, or process certain transactions offered on this web site, you may need to become a registered user. We reserve the right to terminate your registration and to withdraw your access to this web site at any time if you breach these terms and conditions. You must notify us of any change to the registration details as originally supplied. Registered users will be liable for all money outstanding from purchase of goods or services using your password. You can purchase on this site as a Guest.

conditions of sale

The following terms and conditions of sale ('Conditions') apply to the supply of goods ('Products') or services by BILLIE HARDY CREATIVE to you, including all transactions for the purchase of Products through this web site.


Product Descriptions

Colour specifications for a particular product may vary depending on your personal computer settings, natural variations in hand made products and the nature of the recycled stock that I use etc. All 100% recycled paper has slight imperfections and small speckles which cannot be treated as a faulty product. No two items of recycled paper are identical. Fabric items have small marks that may appear as imperfections or stains however these marks are in the original design, to create an organic, natural appearance. 

Pricing

All prices provided on this web site are in Australian Dollars and are exclusive of a Goods and Services Tax ('GST'), unless explicitly stated otherwise. The purchase price for the products will be at our selling price on the date of our receipt of the order, less any applicable discounts in effect at that time.
We will notify you in the event of a pricing error on the web site before an order is delivered, and you will have the opportunity to cancel your order in accordance with these Terms and Conditions.


Payment

Paypal is used to make payment for products purchased from this site. If you wish to make a payment via direct transfer please contact me info@billiehardy.com.au. BILLIE HARDY CREATIVE will advise you when your payment has been accepted.
Your personal information is protected by SSL technology to ensure that your transaction is safe and secure. BILLIE HARDY CREATIVE will deliver the products to you only once the payment has cleared into the specified bank account. BILIIE HARDY CREATIVE reserves the right to decline any payment that is believed to be fraudulent. If your account provider rejects a payment when due, BILIIE HARDY CREATIVE at its discretion may cancel delivery of any order you have placed.

Acceptance of order

All orders are subject to our acceptance. We will send you an email acknowledging the products ordered as soon as possible after you have placed an order. However, our acknowledgement of your order by email will not constitute an acceptance of the Order. An Order for Products will only be binding on us when we accept the Order by a separate email once your payment has cleared. If we do not accept your Order for any reason, we will inform you by email.
If any of the items you order are out of stock or not available, or there is an anticipated delay with your order, we will contact you as soon as possible via e-mail. If we do not receive a response from you within 48 hours the remainder of your order will be processed and dispatched.


Delivery and cancellation

We will deliver a product within the estimated period noted in the FAQ section of Terms and Conditions. If the expected delivery period for your requested product/s is longer than estimated, you will be contacted and will have the opportunity to cancel your order.
If you wish to change or cancel your order, you must immediately contact us by email at info@billiehardy.com.au and we will endeavor to accommodate your request if the products have not been dispatched. If you change or cancel your order after 48 hours from when you placed it, we reserve the right to charge you any costs we have incurred in relation to your order, including, but not limited to, transportation and administration costs.

refunds and return Policy

We are committed to customer satisfaction. Unfortunately I cannot accept a return based on change of mind. If your print arrives damaged I will replace it if stock allows. Please provide photographic evidence of the damage. Simply return to us within a 7 days period, in the condition that you received it, and we will happily exchange or refund*. Please send a return request to BILLIE HARDY CREATIVE Customer Service via accounts@billiehardy.com.au
REFUNDS NOT APPLICABLE ON SALE OR PROMOTIONAL ITEMS.

Title & risk

You agree that until payment of all moneys owing to us, the products remain the property of BILLIE HARDY CREATIVE. The risk of any loss or damage to the products from the time we dispatch the products to your specified address or other agreed address.

Conditions

copyright

Copyright in this web site (including text, drawings, graphics, logos, icons, software) is owned or licensed by BILLIE HARDY CREATIVE. Information procured from a third party may be the subject of copyright owned by that third party. You may not in any form or by any means: Copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this site, or alter, or modify any material or information that you receive from this Site which can be accessed through this site; or use or apply, for commercial purposes any material or information on this site, without the prior written consent of BILLIE HARDY CREATIVE.


CHANGES TO TERMS AND CONDITION

We may revise and modify these Terms and Conditions at any time by updating this web page. You are bound by such changes and should therefore regularly revisit this page to ensure you understand the current Terms and Conditions.